Sparks Fitness Equipment offers the ultimate level of shipping care for customers items. Our shipments are always secure and receive constant guidance from our global team of experts, from transit through assembly. And when you partner with Sparks, you’re always in-the-loop with shipment alerts and a team of customer service agents available any time, any day. Our full range of white globe shipping options include, but aren’t limited to: Assembly Installation and de-installation Reverse logistics Distribution management Room-of-choice delivery Return management Dedicated, 24/7 customer service with live chat option Online delivery scheduling, tracking Email, SMS alerts Shipment tracking
Having a 1-Hour Delivery window is a critically important part of the installation process. We provide a 1-hour delivery window so that you don't have to wait around all day and makes it easy to plan your day around receiving your equipment. We arrange our deliveries 7 days a week to tailor to our customers schedules. We have an experienced team of assemblers and installers to handle any job.
When you choose Sparks Fitness Equipment to deliver, setup, install you don't have to worry about any behind the scenes work. You decide what level of service best suits you best.
White glove delivery – Service includes room-of-choice delivery, unpacking, standard assembly and installation, debris removal and removal of old merchandise
Customer Pick-Up – Customer can request the product be built at the store for customer pick-up.
Room of choice delivery – The product is brought into the specified room
Standard delivery – Service includes room-of-choice delivery, unpacking, simple installation and debris removal
Curbside delivery – The product, in a carton, is placed in front of the building, near the curb
Our service techs
A dedicated last mile arrangement offers many advantages over in-house management. Every aspect – delivery, assembly, installation, consumer touch-points and feedback – is overseen by our local market experts and facilitated by our technology.
Knowledgeable Staff – Our team will help you find the best equipment to help you live a healthy lifestyle
In-Home Training Session – Setup an appointment with our staff for one of our experts to come out to your house and show you how your equipment works
Service – Schedule routine service through our store directly
Customer Service - We appreciate your feedback as it helps us improve our service and equipment we offer
